What Information We Collect and Why
When you create an account, we collect your name, email address, mobile number and the payment method you choose — whether that is bKash, Nagad or Rocket. This lets us verify your identity, process your deposits and match withdrawals to the correct wallet. During account sessions
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we also log device type, IP address and browser data so we can detect unusual access and keep your account secure. If you contact our support team, the conversation record is stored against your account. We do not sell your personal data to third parties. Payment
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transaction details — including your bKash or Nagad wallet number — are used only for processing and fraud prevention. We retain account data for as long as your account is active and for a period after closure as required by applicable standards. You can request a
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copy of the data we hold, ask us to correct inaccurate records, or ask us to delete data where no legal obligation requires us to keep it. Any such request should come through the contact path listed in the Support section below. Availability of our service
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depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.